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Privacy Policy

1. Who We Are

This website is operated by SAS REVE1 – La Prévôté – Le Rêve de Fusion, located in L’Isle-sur-la-Sorgue, France. We operate as a boutique guesthouse and gastronomic restaurant.

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2. Data We Collect

We may collect the following information:

  • Personal details you provide (name, email, phone, address) via contact forms, booking requests, or newsletter sign-ups.

  • Reservation information through third-party platforms (D-Edge, Zenchef, Booking.com, TheFork, TripAdvisor).

  • Payment details processed securely by our reservation partners (e.g. card details handled directly by D-EDGE or Zenchef).

  • Technical data (cookies, IP address, browsing behaviour) for analytics and site performance.

 

3. How We Use Your Data

Your data is used to:

  • Manage and confirm bookings (rooms & restaurant).

  • Respond to enquiries and provide customer service.

  • Send newsletters or promotional offers (only if you opt in).

  • Improve our website and services.

 

4. Sharing of Data

We only share your data with:

  • Reservation partners (D-EDGE, Zenchef, Booking.com, TheFork, etc.), who may also process payments securely on our behalf.

  • Service providers (Wix hosting, analytics tools)

  • We do not sell your data to third parties.

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5. Data Retention

We keep your personal data only as long as necessary to provide our services and comply with legal obligations (e.g., accounting, tax, hotel registration). Payment details are not stored by us and are processed directly by our secure payment partners via D-EDGE and Zenchef

 

6. Your Rights (GDPR)

Under European GDPR, you have the right to:

  • Access, correct, or delete your personal data.

  • Withdraw consent to marketing communications.

  • Request data portability.

  • File a complaint with the CNIL (French data protection authority).

 

To exercise your rights, please contact us:
📧 contact@la-prevote.fr
📍 SAS REVE1 – La Prévôté – Le Rêve de Fusion, L’Isle-sur-la-Sorgue, France

 

7. Cookies

Our website uses cookies and similar technologies.

  • Essential cookies – required for security and basic site functions (cannot be disabled).

  • Analytics cookies – help us measure traffic and improve performance (e.g. Google Analytics).

  • Third-party cookies – may be set by our booking partners (D-EDGE, Zenchef) or social media tools.

  • When you visit our site, a cookie banner allows you to accept or decline non-essential cookies. You can also manage cookies at any time through your browser settings.

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